Feb 132012
 

In short, here’s my week. I’m..

Energised - by finishing my first Olympic distance triathlon yesterday!

Pleased – to be sharing To The Point with Steven (a member of the Culture is Everything community) tomorrow morning

Excited - about The Physio Co family’s first 2012 Learning Event, ‘Helping oldies with Delirium, Dementia & Depression’ on Tuesday. (Join us if you’d like..!)

Attending - a free ‘Business is Booming’ event by Brad Sugars. (Interested? Sign up here)

Improving - the way we make Culture is Everything TV. (No episode this week, it’ll back with a couple of changes next Tuesday).

Focussed - on improving my presentation skills in session 2 of The Physio Co’s program with Communicators Melbourne

Learning – from a master! I’m attending a Business Chicks workshop with Tony Hsieh of Zappos on Thursday. (Awesome!)

Training –  3 hours in the pool, 7 on the bike & 5 hours on foot this week.  Only 12 weeks until Ironman Australia

Helping – to organise a long lunch for my good mate Mike before his big wedding day!

Feb 072012
 

Why you need to praise your staff every day

Culture is Everything TV – Episode 4

Click here for this 2-minute episode that explains how praise creates a positive work environment where great things happen.  Culture is Everything TV: stories, tools & ideas to help grow your team.

Feb 062012
 

In short, here’s my week. I’m..

Welcoming - a new physio (Kelly) to The Physio Co family on Tuesday morning

Attending - my monthly EO forum on Tuesday

Writing – my first monthly post for Dynamic Business on Thursday

Registering - for The Growth Faculty’s National Growth Summit in Sydney March 15-16 

Preparing - for an Olympic distance triathlon on Sunday

Considering - heading to the 2XU Falls Creek Triathlon on Saturday to cheer for my mate Steve Glowrey

ReadingThe Wealthy Speaker by Jane Atkinson

Planning – my first eBook to be published on Amazon’s Kindle store

Wondering – how much help Siri can be?! (My iPhone4 is being replaced by a 4S)
Jan 302012
 

In short, here’s my week. I’m..

Preparing – my CEO Spotlight for To The Point tomorrow morning.

Celebrating - our wedding anniversary with KW on Tuesday!

Welcoming - two new physio’s (Amanda & Lisa) to The Physio Co family on Tuesday.

Improving - my presentation skills with seven other TPCers at the first of 4 sessions with Communicators Melbourne on Wednesday. 

Attending – weekly 1:1 meetings & monthly strategy meetings at The Physio Co on Tuesday & Wednesday.

Writing -  an article for Latte magazine and content for Good Health magazine.

Registering – for EO’s Global Leadership Conference in Vancouver

Training -  5.5 hours on the bike, 3 hours in the pool and 4.5 on foot again this week.

Reviewing – my “so you found me on twitter page”. Any suggestions?

Jan 242012
 

Why have core values? Culture is Everything TV – Episode 2

Click here for a quick 4-minute video on why you need core values to build a strong family culture.

New Culture is Everything TV episodes appear every Tuesday. Subscribe here for these and other Culture is Everything posts to hit your inbox.

Jan 182012
 

This is the first post in the ‘Ask Tristan’ series.  If you have a question, please email me: asktristan@thephysioco.com.au

______________

Q: Tristan, a member of my team just told me they’re leaving in four weeks, I thought they would stay for at least another year!  The same problem has happened before. What can I do to stop these surprises happening again? – EW 

A: Dear EW,

It’s really important to have an ongoing conversation about the future with every team member.  From the day they start, you should be thinking and asking about the day they might leave. It’s called succession planning or, more simply, being prepared.

I regularly ask every team member what their plans for the next 1-2 years are.  I love talking about the future and it helps us all be aligned to what’s coming up.  I usually keep the chat relaxed and informal but vey specific. If they’re thinking of a change of scenery I want to know when and why.  With that info, I can understand the situation and respond by either finding them a new challenge or preparing for life after they leave.

My team seem much more relaxed and can focus on doing an awesome job when we’re all on the same page.

Growing a strong family culture requires constant communication and constant planning for the future.  

Good luck!

Tristan

Jun 232011
 

The annual BRW Best Places to Work edition is out and The Physio Co is the 12th Best Place to Work in Australia for 2011!

As the CEO, it’s both humbling and exciting to know that our fast growing team rates The Physio Co so highly.  In fact, the results of the independent survey show that 92% of TPCers would honestly say “this is a great place to work”.  That makes me smile!

The Physio Co’s journey as a Great Place to Work started in 2009 when we were ranked no. 37.  In 2010, we jumped to no. 19 and in 2011 we have risen to no. 12. With this progress our Painted Picture of 2012 goal to make the top 10 by 31 December 2012 is alive!

The Physio Co team is just fantastic, I can’t thank them enough for their hard work and dedication.  What a milestone!

PS – Click here for a feature article on The Physio Co in today’s BRW

PPS – BRW Best Places to Work 2011 – the full list:

  1. Google
  2. E-web Marketing
  3. NetApp Australia
  4. Juniper Networks
  5. Atlassian
  6. Davidson Recruitment
  7. OBS
  8. Ikon Communications
  9. MRWED Group
  10. Altis Consulting
  11. Cordelta
  12. The Physio Co
  13. AUSCOAL
  14. Coca-Cola Amatil
  15. Distribution Central
  16. Klandra IT
  17. Swaab Attorneys
  18. Readify
  19. Sentis
  20. JDS Australia
  21. Orbis Global
  22. Porter Davis Homes
  23. Bluefin Resources
  24. McAfee Australia
  25. Amagen Australia
  26. Deloitte
  27. Employment Office
  28. Viteknologies
  29. Redballoon
  30. Wavelength International
  31. Simcorp
  32. Telcoinabox
  33. Nova Group
  34. Ansarada
  35. Ezypay
  36. OMD Australia
  37. Silver Chef
  38. Unique World
  39. Diageo Australia
  40. Zinc
  41. Advanced Solutions International
  42. SAS Institute Australia
  43. MediaCom
  44. The SMART Group
  45. C3 Business Solutions
  46. Check Point Software Technologies
  47. Finite Recruitment
  48. Pitcher Partner Advisors
  49. Austereo
  50. Phillip Webb

 

Jun 202011
 

Every morning at The Physio Co we run a short, sharp huddle.  This stand-up meeting is called ‘To The Point’ and it’s on from 10:05-10:17am without fail. 

The purpose of To The Point is to keep our team aligned and focussed on bringing our Painted Picture of 2012 vision to life.

To The Point to is good fun and THE most important meeting that The Physio Co support team have.

A daily 12-minute meeting with 5-7 people contributing needs lots of discipline. Everyone arrives by 10:04 and our To The Point Captain kicks off at 10:05 sharp.  Being late or unprepared is not an option.

The concept of a daily huddle was introduced to me by Verne Harnish and is based upon the way John D. Rockefeller ran his business, Standard Oil (now Mobil). Rockefeller’s disciplined approach replaced the helter-skelter methods of most growing businesses and catapulted him to lead his industry way back in the 1800’s.  

Since 2009, The Physio Co has been using a Rockefeller-style meeting rhythm that has improved the way we communicate and provided a daily focus on what is important.

The Physio Co team and I LOVE welcoming guests into our support centre to join us for a To The Point.  If you’d like to join us, grab the details from over here and make it happen.  

PS – Sign up for this daily blog to arrive in your inbox - click here